We at Jensen’s realize you consider both quality and value to be important…and we share that sentiment. You chose to purchase a Volvo for exactly these reasons.
We prefer to “know a lot about a few” versus “knowing a little about many”; that’s why we specialize in a limited number of vehicle makes. This allows us to have greater knowledge and expertise, thereby giving you more confidence in our recommendations for repairs and services.
From something as simple, but important as an oil change, timing belts or transmission replacements and everything in between, make Jensen’s your “go to” Volvo service professional. By providing regular factory scheduled maintenance and repair needs; we can help you keep your Volvo on the road for many years.
Some issues we are aware of:
- XC V70 model year 2001 – problem with transmission slamming into gear.
This has been reported by many owners of this model year. Replacing the control module does help. Volvo owners have experienced many other transmission issues.
I went there this morning and the owner took my car in to check it out. One hour later he called me back and told me that he had found the problem, had called the Volvo dealer and found out that even though the car was not under warranty anymore this particular defect was covered, and that I could get it repaired by the dealer for free, I’d better do it and save money. I was honestly expecting to pay for an hour of mechanic service, but the owner simply told me that he did not take him much time to find the issue and that I didn’t have to pay anything. At this point I was blown away, so rare to find someone here who is not trying to take advantage of you and who is doing an honest service. This guy definitely earned my business. – Patrick R.
These guys are the best – reliable, honest, and skilled. I actually would choose which brand of car to buy based on whether they service it, hence, we’ll be getting a Volvo for the kids to drive. Mary-the-office-manager is friendly and professional, and Bob knows cars *and* understands where the problem might be based on your poor imitation of what your engine-missing-on-two-cylinders sounds like. – Inge B.